PROCESS                          

     A process consists of the following :

    1. Inputs

    2.  Steps wise activities

    3. Output

     

     Monitoring & Control over critical to quality (CTQ) parameters in Inputs & Step wise activities ensure quality outputs.
                   
                  Example:
                • Tea Making Process

                  INPUTS : Utensil,Spoon, Tea, Water, Milk, Sugar, Gas stove, Gas Cylinder, Lighter, Stainer,Tea cups, tray

                  STEPS : Put required water in Utensil, Light the gas stove, Put the utensil over gas stove, add measured tea, sugar & milk. Bring it to boil. Now switch off the gas.

                  OUTPUT: Arrange the tea cups and pour tea through strainer. Serve the tea on tray.

                  CTQ : quantity, temperature, sweetness, colour & aroma of tea